Cove Aviation, being a relatively small operation, aimed to implement structure and flexibility into their maintenance procedures. The DOM, Roger, envisioned creating a foundation that could adapt to potential fleet growth. Additionally, there was a desire to enhance the tracking of maintenance costs and expenses with greater accuracy. The decision to explore EBIS was sparked by an encounter at the National Business Aviation Association (NBAA) event, where Cove Aviation had the opportunity to learn about the software and compare it with other maintenance solutions.
Cove Aviation was utilizing a maintenance software that proved to be neither user-friendly nor equipped with a modern interface. The lack of support prompted Roger and Alex to seek a new maintenance solution that would serve as an effective work order system for their operation's size.
The Cove Aviation team has successfully adopted EBIS into their work order workflow and maintenance tracking processes. Recognizing the software's potential, they aim to capture the right data over time to unlock more visibility and managerial analysis. Looking forward, Cove Aviation plans to implement EBIS more extensively, leveraging its capabilities for quarterly or annual analysis through robust reporting features. They particularly appreciate the customer-centric approach of EBIS and express enthusiasm about continuing to work with EBIS to optimize utilization within their shop processes.
The team particularly appreciates the customer-centric approach of EBIS and enthusiastic about continuing to work with EBIS to optimize utilization within their shop processes.