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Return to Service
Insights, strategies, and stories from the aviation maintenance community to enable safe flight.
All Episodes
Adapting with Agility: Matt Farrell on Aero-Mach Labs' Approach to Aviation MRO
In this episode of Return to Service, I sit down with Matt Farrell, Director of Marketing at Aero-Mach Labs Inc., to explore the intricacies of modern MRO practices in aviation. We delve into Aero-Mach Labs Inc.'s diverse operations, from power plant indicators to static wicks, and discuss their strategic acquisitions aimed at enhancing manufacturing and distribution capabilities. Matt sheds light on the challenges of labor shortages, parts availability, and supply chain dynamics, and how Aero-Mach Labs Inc. navigates these hurdles with agility and foresight. We also touch on the importance of cross-training and maintaining strong industry relationships to ensure seamless operations. Join us as we uncover how Aero-Mach Labs Inc. continues to uphold aviation safety standards while adapting to the evolving landscape.Consistent MRO Growth and Leadership with Bill Giannetti of Flightstar
In this episode of the Return to Service podcast, Chris Heine interviews Bill Giannetti, Founder and President of FlightStar, discussing the company's journey from a small flight school to a successful aviation business. Bill shares insights on their growth philosophy, the challenges of workforce recruitment in the MRO industry, and the importance of adapting to change. He also talks about the new hangar project and the company's commitment to providing a great work environment for employees. NBAA: Flightstar will be at West Hall Booth 3041 EBIS Software will be at West Hall Booth 2621 with Tronair Chapters 00:00 The Journey of FlightStar: From Humble Beginnings to Success 05:23 Growth Philosophy: Embracing Opportunities and Challenges 10:09 Building for the Future: The New Hangar Project 14:41 Navigating Workforce Challenges in the MRO Industry 19:49 Adapting to Change: Lessons from 45 Years in Business 24:48 The Drive for Continuous Growth and Improvement 30:32 Leadership and Empathy: Building a Strong Company CultureStevens Aerospace to Premier Aviation Services: King Air, Hawker and Beechjet Mx with Ron Jennings
Ron Jennings, VP of Sales at Premier Aviation Services joins the Return To Service Podcast to discuss the transition from Stevens Aviation to Premier Aviation Services, the importance of understanding the customer base, and strategies for engaging existing customers. Ron shares insights on the current state of the MRO market, the significance of building relationships, and the future prospects for the company. NBAA: Premier Aviation Services will be at the Titan Fuel Service Booth 1641 EBIS Software will be at West Hall Booth 2621 with Tronair Chapters 00:00 Introduction to Premier Aviation Services 03:05 Transition from Stevens Aviation to Premier 06:07 Understanding Customer Base and Market Position 09:05 Engaging Existing Customers 11:54 Building Relationships and Company Identity 14:57 Future Prospects and Service OfferingsBuilding Customer Trust with Alfredo Garcia of ACI Jet MRO
In this episode of the Return to Service podcast, Chris Heine speaks with Alfredo Garcia, Director of Sales and Business Development for ACI Jet MRO. They discuss the challenges faced by MROs, particularly in terms of supply chain issues and the importance of transparency with customers. Alfredo emphasizes the need for education and trust in customer relationships, as well as the significance of engaging the next generation of technicians through industry associations. The conversation also touches on the stress faced by aircraft managers and the importance of creating a supportive environment for them. NBAA: ACI Jet will be at West Hall Booth 2169 EBIS Software will be at West Hall Booth 2621 with Tronair Chapters 00:00 Introduction to ACI Jet MRO and Challenges Faced 02:54 Navigating Supply Chain Issues and Customer Education 05:53 The Importance of Transparency in MRO Operations 08:56 Engaging the Next Generation of Technicians 12:07 Creating a Supportive Environment for Aircraft Managers 15:05 Conclusion and Future Initiatives