
Return to Service
AviationBusiness21 episodes
Insights, strategies, and stories from the aviation maintenance community to enable safe flight.
Latest episode
All Episodes

Parts, People, Profits: How Clemens Aviation Scaled Its MRO Business
42 min 30 sec
In this episode of Return to Service, we sit down with Wade Hall, logistics manager at Clemens Aviation, to explore how the company scaled its MRO business. We delve into the evolution of Clemens Aviation from a small charter management firm to a comprehensive aviation service provider with 130 employees. Wade shares insights on managing rapid growth, implementing efficient systems, and overcoming challenges in inventory and invoicing. We discuss the importance of project-based financial assessments and how Clemens Aviation identifies profitable ventures. Tune in to learn about the strategic decisions that have driven Clemens Aviation's success in the competitive aviation industry.Play episode
View details

Wrenching in Paradise: AOG Maintenance in Hawaii with Brett Boatenreiter
37 min 15 sec
In this episode of the Return to Service podcast, host Chris Heine interviews Brett Boatenreiter, owner of PMX Aviation, about the unique challenges and logistics of AOG (Aircraft on Ground) maintenance in Hawaii. Brett shares insights into the operations of PMX Aviation, the impact of COVID-19 on their services, and the realities of running an aviation business in such a remote location. He discusses the importance of adaptability, innovative solutions for aircraft repairs, and the transition from technician to business owner.Play episode
View details

Adapting with Agility: Matt Farrell on Aero-Mach Labs' Approach to Aviation MRO
44 min 43 sec
In this episode of Return to Service, I sit down with Matt Farrell, Director of Marketing at Aero-Mach Labs Inc., to explore the intricacies of modern MRO practices in aviation. We delve into Aero-Mach Labs Inc.'s diverse operations, from power plant indicators to static wicks, and discuss their strategic acquisitions aimed at enhancing manufacturing and distribution capabilities. Matt sheds light on the challenges of labor shortages, parts availability, and supply chain dynamics, and how Aero-Mach Labs Inc. navigates these hurdles with agility and foresight. We also touch on the importance of cross-training and maintaining strong industry relationships to ensure seamless operations. Join us as we uncover how Aero-Mach Labs Inc. continues to uphold aviation safety standards while adapting to the evolving landscape.Play episode
View details

Consistent MRO Growth and Leadership with Bill Giannetti of Flightstar
37 min 48 sec
In this episode of the Return to Service podcast, Chris Heine interviews Bill Giannetti, Founder and President of FlightStar, discussing the company's journey from a small flight school to a successful aviation business. Bill shares insights on their growth philosophy, the challenges of workforce recruitment in the MRO industry, and the importance of adapting to change. He also talks about the new hangar project and the company's commitment to providing a great work environment for employees.
NBAA:
Flightstar will be at West Hall Booth 3041
EBIS Software will be at West Hall Booth 2621 with Tronair
Chapters
00:00 The Journey of FlightStar: From Humble Beginnings to Success
05:23 Growth Philosophy: Embracing Opportunities and Challenges
10:09 Building for the Future: The New Hangar Project
14:41 Navigating Workforce Challenges in the MRO Industry
19:49 Adapting to Change: Lessons from 45 Years in Business
24:48 The Drive for Continuous Growth and Improvement
30:32 Leadership and Empathy: Building a Strong Company CulturePlay episode
View details

Stevens Aerospace to Premier Aviation Services: King Air, Hawker and Beechjet Mx with Ron Jennings
18 min 10 sec
Ron Jennings, VP of Sales at Premier Aviation Services joins the Return To Service Podcast to discuss the transition from Stevens Aviation to Premier Aviation Services, the importance of understanding the customer base, and strategies for engaging existing customers. Ron shares insights on the current state of the MRO market, the significance of building relationships, and the future prospects for the company.
NBAA:
Premier Aviation Services will be at the Titan Fuel Service Booth 1641
EBIS Software will be at West Hall Booth 2621 with Tronair
Chapters
00:00 Introduction to Premier Aviation Services
03:05 Transition from Stevens Aviation to Premier
06:07 Understanding Customer Base and Market Position
09:05 Engaging Existing Customers
11:54 Building Relationships and Company Identity
14:57 Future Prospects and Service OfferingsPlay episode
View details
More episodes