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THE AGENDA

Experience an evening of networking, entertainment, and music followed by a day dedicated to insights, collaboration, and learning for EBIS's customers, friends, and industry partners.

Reserve Your Spot

Breakout Sessions

Work Order & Quote Creation

Learn how to leverage Labor Kits and Billing Profiles to create standardized templates for Work Orders & Quotes.

Recurring Customer Management

Learn how the Compliance module helps manage repeat customers’ aircraft maintenance schedules and streamline Business Development.

Parts Requests & Communication

Learn how electronic Parts Requests and the Outstanding Parts screen give clear line-of-sight into part status and availability to both Technicians and Parts Managers.

Technician Efficiency Reporting

Learn how to extract Technician Activity Reports to understand individual and shop-wide Technician Efficiency levels.

EBIS to QuickBooks Integration

Learn how to eliminate manual data entry between EBIS and your financial software, with a review of the technical details of the integration.

Profitability Reporting

Learn how to leverage the Work Order Profitability and the Work Order Totals (Profit Details) Reports to understand your most profitable and costly lines of business.

Cycle Counts & Inventory Reconciliation

Learn how the Physical Inventory screen allows Parts teams to run continual Cycle Counts and keep monthly Valuation Reporting accurate without increasing workload.

Invoicing Efficiency

Learn how to reduce Invoice turnaround time by leveraging the Billing and Tax Profiles to automate discounts, markups, labor rates and parts.

Agenda

  • Thursday, May 1: Customer & Friend of EBIS Appreciation Night

5:30 - 6:30 PM

Meet & Greet

Join fellow attendees, speakers, and industry leaders in a relaxed atmosphere, where you can exchange ideas, network, and build relationships that will enhance your conference experience. Refreshments provided. 
 

6:30- 7:30 PM

Customer and Friend of EBIS Appreciation Dinner

Indulge in a delightful evening with a catered dinner featuring a variety of dishes, complemented by a selection of gourmet appetizers that will tantalize your taste buds. As you savor each bite, enjoy a range of refreshing drinks, from fine wines and craft cocktails to non-alcoholic beverages.

 

7:30 - 8:30 PM

After Dinner Entertainment

Like magicians, maintenance professionals make the impossible seem effortless. Joe Skilton performs award-winning magic and mentalism at events nationwide. His show combines world-class magic, mentalism, and comedy to create one-of-a-kind experiences you won't forget. 

 

8:30 - 9:00 PM

Cocktails and Networking

More drinks, cocktails and networking. 
  • Friday, May 2: Day of Learning, Insights and Co-Creation

8:00 - 8:30 AM

Head to the Ellis

Shuttle pick-up from designated hotels or a short walk or ride from the Columbus Convention Center. 

8:30 - 9:00 AM

Networking and Breakfast

Get a bag at the door with partner giveaway items and items needed for the day.

9:00 - 9:45 AM

Opening Keynote

  • Welcome and Gratitude 
  • Event Overview and Goals 
  • Company Highlights to Date and Product/Company Vision 
  • Customer Recognition and Impact

9:45 AM – 10:45 AM

Best Practices & Tips for Maximizing Your Efficiency with EBIS

Join us for a high-level discussion prior to the day's breakout sessions on optimizing your EBIS workflows, covering key topics like work order standardization, recurring customer management, parts tracking, technician efficiency, QuickBooks integration, profitability reporting, inventory reconciliation, and invoicing automation—all designed to help you streamline operations and maximize efficiency.

10:45 AM

Break + Q&A

11:00 - 12:00 PM

Roundtable Breakouts Session 1

Divide into smaller groups led by our team and carefully chosen topic experts to collaboratively discuss subjects.

Some topics may include: 

  • Work Order & Quote Creation
  • Recurring Customer Management
  • Parts Requests & Communication
  • Technician Efficiency Reporting
  • EBIS to QuickBooks Integration
  • Profitability Reporting
  • Cycle Counts & Inventory Reconciliation
  • Invoicing Efficiency

Have an idea of your own? Complete the survey. 

12:00 - 1:00 PM

Lunch, networking & entertainment

Games, maintenance trivia, and music

1:00 PM – 2:00 PM

Shaping the Future of Aviation Maintenance: New Feature Reveals and Feedback Session

Future updates and improvements designed to benefit users, collecting feedback, conducting live polls on features, Q&A sessions, and more.

2:00 PM

Break

2:10 - 3:00 PM

Roundtable Breakouts Session 2

A second or follow-up round of discussion. 

Have an idea of your own? Complete the survey. 

3:00 PM

Break

3:10 - 4:00 PM

Product Hackathon: Co-Creating Solutions Workshop

Engage attendees in brainstorming and prototyping or augmenting existing new ideas for the platform. Divided groups present solutions at the end. 

4:45 - 5:30 PM

Closing Remarks, Q&A, Prizes

"Expert Panel" Live Q&A, Customer updates and feedback

Speakers, Facilitators & Guests

Eric Baal
TOUCH
Eric Baal CTO / Co-Founder
Eric Baal CTO / Co-Founder
Santosh Nachu
TOUCH
Santosh Nachu General Manager
Santosh Nachu General Manager
Rieth_D Headshot_Suit
TOUCH
Dave Rieth Managing Director, Blue Recruit
Dave Rieth Managing Director, Blue Recruit
Rick Agnor
TOUCH
Rick Agnor Director of Customer Impact
Rick Agnor Director of Customer Impact
Keith Gavazzi
TOUCH
Keith Gavazzi Onboarding Specialist
Keith Gavazzi Onboarding Specialist
Patrick Aviles
TOUCH
Patrick Aviles Onboarding Specialist
Patrick Aviles Onboarding Specialist
Brandy Murphy
TOUCH
Brandy Murphy Onboarding Specialist
Brandy Murphy Onboarding Specialist
December Wikel
TOUCH
December Wikel Customer Support Manager
December Wikel Customer Support Manager
Krystle
TOUCH
Krystle Wittig Customer Success Manager, GSE
Krystle Wittig Customer Success Manager, GSE
Chris Heine
TOUCH
Chris Heine Sr. Manager, Partner & Customer Experience
Chris Heine Sr. Manager, Partner & Customer Experience
David Boroi
TOUCH
David Boroi Director of Marketing
David Boroi Director of Marketing
Ken Mulhall
TOUCH
Ken Mulhall Enterprise Software Sales
Ken Mulhall Enterprise Software Sales
Kat
TOUCH
Katryna Novelozo Account Executive
Katryna Novelozo Account Executive
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About the Host

Whether you are an airside operator or service provider, EBIS' flexible Aviation Asset and Repair Station Management solutions help you generate data-driven insights, streamline workflows, stay compliant and grow your operations on the ground or in the air.

Sponsors and Partners

We extend our gratitude to our friends in the business supporting the event. Thank you for your invaluable contributions!

Got a Question?

Don't hesitate to contact us if you have any questions, concerns, or specific requirements.