Ground Support Equipment (GSE) Asset Management Software
Get unparalleled insights for your GSE fleet across supply chain management, equipment health & maintenance, and cost containment. Built for GSE fleets of all sizes, including large volume and highly utilized fleets.
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Robust Suite of Capabilities for GSE Technicians, Managers and Operators
Full suite of functionalities integrating asset management, predictive analytics reporting and alerting, supply chain integration, mobile, and telemetry.
Technician Productivity
Work & Repair Orders
Core Module allows users and technicians to:
- Track and manage assets
- Integrate equipment manuals
- Optimize preventive maintenance program
- Create and track work orders
- Manage and track core credits
- Issue purchase orders
- Invoice 3rd parties
- Manage returns
Parts & Inventory
Track inventory, create purchase orders, sell parts directly to customers, and create barcode labels.
- Manage parts inventory
- Have parts catalogs at the users’ fingertips
- Track equipment and component warranties
Media Capabilities
Media in EBIS supports unlimited photos, videos and documents. This media is used in equipment, work orders, parts, preventive maintenance and additional areas throughout
the system.
Intuitive Mobile Platform
Enable technicians to work remotely and in real-time with all necessary information at their fingertips.
- Multiple operating systems - Works on both iOS and Android
- Full work order capabilities - view and order parts, find equipment on the map with telemetry integration, take photos and videos of equipment and parts and view equipment manuals and memos
- Administrator functions - reset and unlock user passwords from anywhere
- Bar-coding - technicians can easily scan and start work
- Accessibility - Equipment inventory can be accessed, and photos can be added as part of the workflow
- Administrator functions - reset and unlock user passwords from anywhere
- Simple and intuitive design - technicians can learn and use the capabilities easily
Customer Invoicing
The core version of EBIS has functionality to generate invoices to your customers and for internal tracking. A sample invoice is shown with various details such as parts, labor, shipping, taxes, and additional charges. As part of system set-up, one can create default hourly billing rates, minimum hours, overtime rates, parts markup, outside labor hours, outside parts markup, shop supplies, and miscellaneous charges which can be updated as needed.
Fleet Visibility, Oversight & Accountability
Advanced Data Analyzer (ADA)
Manage your KPIs & goals. Third party customer invoicing is accomplished, true cost of equipment ownership is at your fingertips, and assistance with asset management & right sizing is available. Further, reports help you track technician productivity and identify preventive maintenance opportunities.
- ADA allows users to view data in a variety of ways. Simply choose how and what to view, and the ADA will do the rest
- Users can click on parts of a chart, and drill down into underlying details
Examples of insights:
- Causes of unscheduled breakdowns
- Highest spend by part type
- Completions of work orders on time, by location and equipment type
- Cost per hour to operate the assets
- Assets by manufacturer performing the best
- Comparison of hour meters usage by parts spend
- Best performing contractors: hours worked; money spent on parts
Multi-Language and User Set-up
EBIS enables multi-language capability. Each user can be configured to a separate language, thus improving the overall usability and communication in the system. Users can be assigned to a user profile. These profiles contain the overall access rights for EBIS. If the administrator for your company wants to change access privileges, they simply change the user profile and all users that are part of that profile are automatically changed
Compliance
Manage signoffs, governance, and other compliance related tasks, all from a single vantage point.
Automated Reporting
Delivering insights on Compliance, Physical Inventory, Out of Service and Workshop Detail, auto-reporting ensures that all users and partners have the right data at the right time to optimize and manage the operation.
- 30+ reports designed to manage your operation
- Reports can be sent to any email address (including non- EBIS users)
- Reports can be auto-scheduled based on commonly required dates
- Based on commonly required intervals such as Weekdays, Every Day, First Day of Month, 5 Days from End of Month, Last Day of Month and specific days.
Parts Component Analysis
- Using top performing components is key to reducing failures and improving overall asset performance
- EBIS compiles, aggregates, and provides real-time feedback for technicians, supervisors, and managers to compare component replacement averages within company vs. industry alternatives
- Parts Component Analysis provides invaluable insight into alternatives that could not be done without this exclusive EBIS module.
Integrations & Supply Chain
Integration-Ready for Telemetry
Telemetry integration to EBIS is an optional module. Telemetry hardware has options for hundreds of readings per asset. As such, the options to integrate data into EBIS will vary from one data field for non-powered equipment to hundreds of readings, for example, for the Battery Management System on an electric vehicle.
- Telemetry hardware has options for hundreds of readings per asset. The options to integrate data into EBIS will vary from one data field for non-powered equipment to hundreds of readings, for example, for the Battery Management System on an electric vehicle
- EBIS works with clients to determine the best readings to be loaded into EBIS with the goal of improving your maintenance program
- EBIS can be configured to load data via nightly batches to real-time updates
- Telemetry integration with EBIS also enables real-time asset location via the integrated mapping capabilities in EBIS, improving efficiency, safety, and accuracy
Parts Vendor Integration
Enables technicians to:
- Order parts with visibility into actual stocking levels
- View photos of parts when available
- Research parts if the part us is unknown
- View dashboard to see status of ordered part

Sage Parts Integration
- “Amazon-like” shopping cart with Sage
- Access to parts catalog by equipment type
- Technicians can see parts information including availability, price and delivery date
NAPA Parts Integration
- “One-click” ordering with NAPA Parts.
Experts in Ground Support Equipment (GSE)
Comprehensive Suite
Full suite of functionalities integrating asset management, predictive analytics reporting and alerting, supply chain integration, mobile, and telemetry.
Proprietary data
A proprietary 16-year parts/equipment database significantly improves analytics, decisioning, benchmarking, sourcing -- embedded into patent-pending features for parts analytics.
Unparalleled GSE Footprint
The only GSE asset & lifecycle management software that focuses exclusively on the GSE industry and unparalleled Ground Support Equipment (GSE) footprint – over 100,000 assets, 800 airports, 3,000 users, 9M work orders, $70M annual parts ordering processed.
Industry Expertise
Industry knowledge and best practices embedded into patent-pending “Tech Tips” functionality, leveraging technician knowledge. Used by leading commercial airlines and ground handling services globally.
Streamlined Integrations
Adaptable to work alongside complementary or existing EAM systems, the supply chain integration enables technicians to order parts with visibility into actual stocking levels, view photos of parts when available and to be able to research parts if the part is unknown.
Telemetry Integration
Telemetry integration with EBIS also enables real-time asset location via the integrated mapping capabilities in EBIS, improving efficiency, safety, and accuracy
Patent Pending GSE Functionality
Continuously leveraging collaboration from the current user community to benefit all customers. Capabilities like Component Top Failures are only available in EBIS.
Measurable ROI
By leveraging reports and dashboards in EBIS and following industry best practices, customers experience immediate ROI when moving to production. Due to the advanced reporting and data analytics, customers gain measurable ROI not just in the first year but continuously throughout the lifecycle of EBIS.
GSE Expertise
A history of partnering with customers to deliver valuable knowledge and insights which transforms them into world-class GSE organizations that have improved productivity, lower costs, and improve support to their customers.
EBIS has been driving substantial asset optimization benefits.
Download our ROI calculator to discover how much your organization can save based on a variety of factors.
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What Others are Saying About EBIS
"It is obvious that EBIS GSE was written with the knowledge of someone in the GSE industry."
"As we began to evaluate our GSE systems – particularly given the broader impacts of COVID-19 – it was critical to find an innovative solution that enables us to further improve efficiency and maximize investment returns."
Examples of Successful Deployments
Aging Vehicle Fleet
Customer was struggling to secure funds to replace their aging vehicle fleet – needed an outside resource to deliver an actionable plan to senior leadership.
- Reviewed industry trends with empirical evidence from other airlines
- Leveraged existing data
- Reviewed customer data in combination with industry data
- Utilized management reports and Advanced Data Analyzer
- Built customized data extracts from the engineering team
- Identified a 48% parts and labor savings for only a 3-year period
- Saved $13.7M
- Implemented industry best practices
- Spare equipment strategy
- Component review process
- Parts catalog committee strategy
- Engine performance recommendations
- Received budget approval for capex purchases
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