NEBA, a small MRO specializing in Falcon and Gulfstream routine maintenance, faced the challenge of managing multiple aircraft for three customers. Not part 145 certified, NEBA sought a solution to organize and streamline their maintenance operations. The owner, Robert, with 40 years of experience as an A&P, found the solution in EBIS.
Situation & Challenges
At the time of considering EBIS, NEBA was in a phase of business growth. With three customers, each with multiple aircraft, managing routine maintenance on paper and spreadsheets was becoming increasingly challenging and unscalable. They needed a solution that could accommodate their expansion and streamline their operations. The decision to explore EBIS was prompted when Robert saw the software in action at a repair station in the Midwest. Recognizing the need for a more efficient and scalable solution, he turned to EBIS to address the challenges his MRO faced.
Results and Impact of Moving to EBIS
The adoption of EBIS has brought about significant improvements for NEBA. The team, now numbering 10 employees, including 9 technicians, has successfully transitioned from paper and spreadsheets to a more organized and streamlined system. With EBIS, Robert and his team confidently handle multiple aircraft work orders simultaneously, knowing that everything is tracked, organized, and easily accessible. The software has empowered NEBA to efficiently manage routine maintenance for Falcon and Gulfstream aircraft, contributing to their growth and operational success.
NEBA's positive experience with EBIS underscores the software's effectiveness in addressing the specific needs of small and growing MROs. The seamless transition from manual documentation to a centralized, organized platform has positioned NEBA for continued success in their specialized field of Falcon and Gulfstream routine maintenance. The commitment to ongoing customer support and a responsive technical team has solidified EBIS as a key partner in NEBA's journey towards efficient and scalable operations.
