Jaime, the Director of Maintenance (DOM) at Apex Aviation, has been at the helm for approximately 15 months. Apex partnered with EBIS just before Jaime joined, and during his tenure, he has witnessed the positive impact of the collaboration. The decision to adopt EBIS aligns with Apex's vision to expand maintenance operations and eventually achieve certification as a Part 145 Repair Station.
Situation & Challenges
At the time of considering EBIS, Apex Aviation had ambitious goals of expanding maintenance operations beyond 135 charter operations. The long-term vision included becoming a certified Part 145 station. The existing challenge was the lack of a scalable and organized system to document and track work orders, with the current paper-based approach causing inefficiencies and documentation mistakes. Apex Aviation wanted to expand maintenance operations and document work orders at scale. The paper-based system was proving to be inefficient, leading to organizational challenges and documentation errors.
The decision to explore EBIS was prompted by a recommendation from SoCal Maintenance. The positive feedback from another industry provider influenced Apex's owners to consider EBIS as a solution to support their growth and certification goals.
Results and Impact of Moving to EBIS
Apex Aviation is experiencing positive results with EBIS. Jaime and his technicians appreciate the user-friendly interface and overall organization that EBIS brings to their maintenance operations. They have engaged with the EBIS customer support team and have found the responsiveness commendable.
The adoption of EBIS has brought about transformative changes at Apex Aviation. Maintenance work orders are now efficiently managed, organized, and documented in one centralized platform, eliminating the challenges associated with paper documentation. The user-friendly nature of EBIS has resonated well with Jaime and his team, facilitating a smoother workflow. Looking forward, the integration with QuickBooks holds the promise of further streamlining accounting and billing processes, ultimately supporting the business's ongoing growth and expansion.
