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SOLUTIONS
Work Order Management

Seamlessly orchestrate inspections, parts, tasks, preventive measures, etc. specific to GSE maintenance. 

Asset Management Suite

Streamline ground support asset lifecycle with integrated features for inventory, telemetry, maintenance, and cost analysis.

Billing and Financial Management

Provides robust tools for invoicing, purchase orders, warranty claim management and more to ensure streamlined and connected financial control in GSE operations.

Parts Management and Vendor Integration

Optimize procurement with advanced vendor integration, streamlining supply chain for efficient component sourcing in maintenance.

Telemetry Integration

Establish consistent time between maintenance intervals, enhancing efficiency in fleet maintenance schedules, reducing costs, and improving in-service performance.

Advanced Data Analytics for GSE

ADA 2.0 enhances GSE with advanced dashboarding and reporting features, simplifying data analysis in EBIS.

Service Request Module

Enhance real-time communication for Ground Operations by managing equipment discrepancies, reducing administrative burden and errors.

GSE Services and Support

Utilize strategic visioning and a skilled GSE team to address your needs, accelerating results effectively.

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SOLUTIONS
  Work and Repair Order Management

Seamlessly orchestrate inspections, parts, tasks, preventive measures, etc. specific to aircraft maintenance. 

Customer Portal Coming Soon

Send beautiful estimates that customers can approve instantly, even from their phone.

Compliance Management

Ensure adherence to FAA/EASA regulations, enhancing safety and reliability in aircraft maintenance operations.

Parts and Inventory Management

Efficiently tracks, manages, and optimizes aircraft parts and inventory, ensuring seamless maintenance operations.

Reporting and Analytics

Enable better data-driven decision-making and performance improvement in aircraft maintenance management.

Technician Efficiency

Boost productivity with streamlined workflows and optimized resource use, reducing downtime and accelerating task completion.

Billing and Financial Management

Optimize finance and operations with streamlined quoting, purchase orders, OTC sales, detailed invoices, and accounting system integration.

System Configuration and Integration

Highly customizable software with seamless integrations, import capabilities and an Open API.

Onboarding and Support Services

Optimize software value through tailored onboarding, interactive training and support options. 

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Resource Center

Get ideas, insights, and learn what's new with EBIS. 

Visit the Resource Center

Explore our calendar of exciting upcoming webinars, conferences, and interactive Q&A sessions.

Knowledgebase

From introductory guides to advanced tips and tricks, our knowledgebase is designed to empower you with the expertise and confidence to fully leverage the capabilities of EBIS.

Referral Program

Discover the benefits of our partner referral program, designed for technology solution providers, consultants, and customers alike.

 
🎧 Podcast

Subscribe and watch or listen to the latest podcast episodes. 

About Us

With a rich history of innovation and expertise, our team is committed to providing top-notch solutions that streamline aviation maintenance. 

Partners

Discover the extensive network of industry partners, associations, and allies who collaborate with EBIS software to improve the aviation industry. 

Portal Mobile Screenshots (2)
COMING SOON

Customer Portal

Send beautiful estimates that customers can approve instantly, even from their phone. Share new findings with pictures, notes, and pricing and get approvals in real time, helping move aircraft through the shop faster.

  • Approve work instantly from any device, with a secure audit trail
  • Track status by aircraft or job without calling your front desk
  • Easily add photos and notes on work 

Get customer approvals from anywhere, on the go

Empower customers to approve, reject, or request more info instantly—no login or special access required. Mobile-friendly formats keep approvals moving, wherever your customers are.

  • Approve or reject individual estimate line items in seconds
  • Receive instant notifications when actions are taken
  • Eliminate back-and-forth emails and speed up work order start times
Approve Reject Loop - Customer Portal for Aircraft Repair Quotes

Build quotes in minutes, not hours

Create fast, accurate quotes using pre-built templates that pull in estimated labor, parts, and pricing automatically. Deliver professional estimates before competitors can even start theirs.
 
  • Use saved templates to generate consistent quotes quickly
  • Auto-fill parts, labor, and tax details from your EBIS database
  • Adjust pricing or add optional items with one click
Labor Kit 10

Build quotes in minutes, not hours

Create fast, accurate quotes using pre-built templates that pull in estimated labor, parts, and pricing automatically. Deliver professional estimates before competitors can even start theirs.
 
  • Use saved templates to generate consistent quotes quickly
  • Auto-fill parts, labor, and tax details from your EBIS database
  • Adjust pricing or add optional items with one click

Share pictures and notes for full transparency

Give customers the context they need to make confident decisions. Attach photos, technician notes, and part details directly to estimates for a clear, trustworthy approval process.
 
  • Show before-and-after photos or condition findings
  • Add technician notes to explain why work is needed
  • Build customer trust with transparent, visual documentation

Related Features

PRORepair OrdersCreate Repair Orders, Work Orders linked to a customer for a part component. Additionally, manage repair order details, which can be used to print Authorized Release Certificates (8130-3, EASA Form 1, etc.).
PROOver-the-CounterCreate quotes and invoices for parts directly to customers. Select by city to view OTC quotes and invoices based on search criteria and create new parts quote for the selected customer and city, which can later be converted into invoices.
PROTime Clock BreakdownView a breakdown of work order and time clock information by day & technician, to help understand efficiency gaps.
PROWork Order Kanban BoardsManage large work orders easily with visual Kanban boards that make prioritizing and ordering work a breeze.
PROCompliance ItemsCreate and manage compliance items with types like Aircraft, Engine and Inspection by aircraft and add to related work orders.
PROCustom Meter ProfilesManage setup for readings, specifications and telemetry integrations, which are then linked to individual assets.
ALLFleet MediaManage the master list of assets with associated manuals, parts catalogs and more for similar aircraft types.
PROCategory ProfilesImproved flexibility and organization with specialized lists of categories, sub-categories and action categories.
PROAutomatic ReportsGet the data you need when you need it. Configure PDF and exports to be delivered to users on specific days.
PROSerialized Component DataView received parts that had a serial number and manage the media linked to these part/serial numbers.
PROP/O Reminders DashboardCreate reminders for Purchase Orders so users get notifications during a particular time period. Also, quickly filter and manage reminders for all Purchase Orders.
PROAdvanced Data AnalyzerEvaluate and optimize your repair station with a summary of work orders by aircraft or customer as they relate to performance by profit margin, estimated vs worked hours, estimated and in-progress totals from open work orders, etc.
PROPhysical InventoryGives the ability to quickly perform a physical inventory by using the advanced search to show which parts to show.
ALL PLANSInteractive TrainingEnsure you and your technicians get started quickly with guided onboarding.
PROWarranty ClaimsManage warranty claims created from work order items with warranty work.
ALL PLANSRecord ManagementManage a list of vendors, customers, aircraft and part core records.
ALL PLANSData ImportEasily integrate data from external sources, including Excel spreadsheets, into your EBIS database with our user-friendly import feature.
ALL PLANSSchedulerKeep track of of trainings, inspections, vacations, etc. in a single place within a calendar and agenda view.
ALL PLANSPurchase OrdersManage ordering of parts and service items for your assets and inventory. Additionally, generate P/O reminders.
ALL PLANSTime ClocksEasily view how technicians spend their day and use this data to help ensure proper training and data entry.
ALL PLANSAdvanced ConfigurationsManage and customize user profiles, city options, billing & tax profiles, job scheduling, category profiles, certifications and more.
ALL PLANSParts and Inventory ManagementEnable Parts personnel to manage parts requests from anywhere and share real-time parts status with technicians working in the shop or on AOG.
ALL PLANSInvoicesGenerate invoices for your customers and for internal tracking. Display various details such as parts, labor, shipping, taxes, and additional charges.
ALL PLANSLogbooksGenerate logbook entries in a few clicks from the system. Populate documents with pre-configured statements for the FAA.
ALL PLANSPart StatusGain better visibility into what part requests haven't been processed, along with ETA's for ordered parts and recently received parts.
PROOpen APIMaximize the potential of your systems by seamlessly integrating them with the EBIS API, which offers a wide range of data fields that can also be accessed through export functionality.
ALL PLANSLabor Kits & ATA CodesOur software allows you to easily manage labor kits that may consist of one or several items with corresponding parts or external repairs. Additionally, you can handle ATA codes, which typically include a single-item labor kit.
ALL PLANSNotificationsEBIS allows you to send targeted notifications to specific groups of users, with the option to attach relevant media for added context and clarity. Stay connected with your team and keep everyone on the same page with ease. 
ALL PLANSParts KitsManage parts kits, which can allow for adding more than one part to a work order.
ALL PLANSMedia CapabilitiesUse media capabilities for unlimited photos, videos and documents. Add SOP's, Scope of Work statements, photos, videos, etc. This media is used in equipment, work orders, parts, preventive maintenance and additional areas throughout the system.
ALL PLANSWork OrdersCreate paperless work orders to track and manage assets, integrate equipment manuals, optimize preventive maintenance programs, manage and track core credits, issue purchase orders, invoice 3rd parties and manage returns.
ALL PLANSMobile AccessibilityEnable technicians to work remotely and in real-time with all necessary information at their fingertips.
ALL PLANSWIP ReportingGet a clear picture of your maintenance progress by viewing estimated and in-progress totals from your open work orders.
ALL PLANSAircraft Detail RecordsCapture aircraft details such as serial numbers, model numbers, etc. for tracking historical changes over time.
ALL PLANSRevenue ReportingView dashboard reports on billing, profit margin, billable hours, estimated cash opportunities and more.
ALL PLANSQuickbooks IntegrationConfigurable integration with QuickBooks Online without cumbersome third-party interfaces and complicated exports.
ALL PLANSTool Transfer HistoryView a tool transfer history based on selected city and tool room.
ALL PLANSCertification TrackingManage certifications, recurring training, policies and other items.
ALL PLANSUser ProfilesManage user profiles which can be linked to specific users, allowing for easy management of user access.
ALL PLANSItem SignoffsConfigure work order signoffs and required inspection items, along with various options.
PROParts CatalogsManage parts catalogs based on your fleet configurations.
ALL PLANSMaster Parts ListManage a list of all parts across all shops and locations in your organization.
ALL PLANSCores ManagementView the list of cores based on the city and states selected, or use advanced search criteria as needed.
ALL PLANSTechnician ActivityProvides managers with a detailed and real-time overview of the activities performed by technicians on various work orders.
ALL PLANSFAA Database LookupSearch for new aircraft in the FAA database when creating a work order.
ALL PLANSQuote AutomationQuotes are automatically marked as "Completed" when converted to a Work Order, and payments can only be accepted on open Work Orders.
ALL PLANSOwner Authorization and Rejection AutomationStreamlines the management of customer rejections through automation and enables bulk deletion of rejected parts and supports the closure of Work Orders based on defined requirements.
ALL PLANSBilling, Flat Invoice Discounts & Item-Level Tax ExemptionThis feature enhances billing management by adding options to exclude items from invoicing, apply flat discounts, include deposit/payment details on printouts, and exclude specific items from taxes and ACF on invoices.
Coming SoonPowerBI ConnectorHarness your operational insights further without the hassle of exporting spreadsheets or manually running reports.
Coming SoonNotification EventsCreate custom event notifications within EBIS, ensuring that important updates never slip through the cracks.
Coming SoonNative Mobile AppGet faster load times, built-in camera functionality for photos, along with accurate and quick decoding of barcodes, etc.

The Problem

As an aviation services provider that needs to ensure the efficient and compliant maintenance of aircraft, you face the challenge of managing all the data required to do so, including work & repair orders, inventory, parts, tools, aircraft, warranties, labor hours, etc.

But, in order to optimize and scale your operation effectively, reduce risk, improve margins and drive efficiency, you may be using a solution that is difficult-to-use, cost-prohibitive, feature deficient or not appropriately designed to meet your needs throughout the maintenance lifecycle.

The Solution

As an aviation services provider that needs to ensure the efficient and compliant maintenance of aircraft, you face the challenge of managing all the data required to do so, including work & repair orders, inventory, parts, tools, aircraft, warranties, labor hours, etc.

But, in order to optimize and scale your operation effectively, reduce risk, improve margins and drive efficiency, you may be using a solution that is difficult-to-use, cost-prohibitive, feature deficient or not appropriately designed to meet your needs throughout the maintenance lifecycle.

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Quote
 
Activities

Inspections

Task Imports / Integrations

 
CHALLENGES

Inefficient inspection process

Double entry from other systems
WORK ORDER

Tools & Inventory

Purchase Orders

Parts Management

Vendor Management
SIGN-OFF

Workflow Visibility

Certification Tracking

Compliance Data

Log Books
BILLING

Billing & Invoicing

Accounting

Schedule a 30-Minute Demo

Discover the power of EBIS 5 Repair Station Management Software with our 30-minute demo. Let us guide you through all the features and benefits of this industry-leading tool, and learn how to run your Repair Station more efficiently than ever before. Join us now and unlock the full potential of EBIS!

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SERVICE VIDEO

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