Internal Messenger

Direct Conversations. Zero Context Switching.

Send secure, one-on-one messages between technicians, managers, and parts personnel. Technicians can quickly request help or let a manager know a job is running over on time. Managers can send clarifying details on assigned items, while parts staff can update ETAs or provide context on requests, keeping communication focused and actionable.

Request help or report schedule delays without leaving your workflow.
Get clarifying details on assignments in real time.
Message parts personnel directly for ETAs or request updates.
Keep every message tied to the relevant work order for full traceability.

Collaborate Across Departments, in Real Time

Create dedicated group chats for maintenance teams, planning, or quality control—so everyone can coordinate without chasing email threads or phone calls. From scheduling discussions to troubleshooting complex issues, group chats ensure your whole team is on the same page.

Organize discussions by aircraft, hangar, or department.
Maintain transparency and speed up resolution times.

Never Lose Track of a Shift Change Again

Automate your shift handoffs with Turnover Logs that summarize every conversation, decision, and open task. Incoming crews can see exactly what was discussed, what’s in progress, and what’s next, reducing downtime and improving accountability.

Automatically log chats and decisions by work order.
Provide managers with an instant turnover summary.
Maintain a complete communication history for audits and compliance.

Related Features

PRORepair OrdersCreate Repair Orders, Work Orders linked to a customer for a part component. Additionally, manage repair order details, which can be used to print Authorized Release Certificates (8130-3, EASA Form 1, etc.).

PROOver-the-CounterCreate quotes and invoices for parts directly to customers. Select by city to view OTC quotes and invoices based on search criteria and create new parts quote for the selected customer and city, which can later be converted into invoices.

PROTime Clock BreakdownView a breakdown of work order and time clock information by day & technician, to help understand efficiency gaps.

PROWork Order Kanban BoardsManage large work orders easily with visual Kanban boards that make prioritizing and ordering work a breeze.

PROCompliance ItemsCreate and manage compliance items with types like Aircraft, Engine and Inspection by aircraft and add to related work orders.

PROCustom Meter ProfilesManage setup for readings, specifications and telemetry integrations, which are then linked to individual assets.

ALLFleet MediaManage the master list of assets with associated manuals, parts catalogs and more for similar aircraft types.

PROCategory ProfilesImproved flexibility and organization with specialized lists of categories, sub-categories and action categories.

PROAutomatic ReportsGet the data you need when you need it. Configure PDF and exports to be delivered to users on specific days.

PROSerialized Component DataView received parts that had a serial number and manage the media linked to these part/serial numbers.

PROP/O Reminders DashboardCreate reminders for Purchase Orders so users get notifications during a particular time period. Also, quickly filter and manage reminders for all Purchase Orders.

PROAdvanced Data AnalyzerEvaluate and optimize your repair station with a summary of work orders by aircraft or customer as they relate to performance by profit margin, estimated vs worked hours, estimated and in-progress totals from open work orders, etc.

PROPhysical InventoryGives the ability to quickly perform a physical inventory by using the advanced search to show which parts to show.

ALL PLANSInteractive TrainingEnsure you and your technicians get started quickly with guided onboarding.

PROWarranty ClaimsManage warranty claims created from work order items with warranty work.

ALL PLANSRecord ManagementManage a list of vendors, customers, aircraft and part core records.

ALL PLANSData ImportEasily integrate data from external sources, including Excel spreadsheets, into your EBIS database with our user-friendly import feature.

ALL PLANSSchedulerKeep track of of trainings, inspections, vacations, etc. in a single place within a calendar and agenda view.

ALL PLANSPurchase OrdersManage ordering of parts and service items for your assets and inventory. Additionally, generate P/O reminders.

ALL PLANSTime ClocksEasily view how technicians spend their day and use this data to help ensure proper training and data entry.

ALL PLANSAdvanced ConfigurationsManage and customize user profiles, city options, billing & tax profiles, job scheduling, category profiles, certifications and more.

ALL PLANSParts and Inventory ManagementEnable Parts personnel to manage parts requests from anywhere and share real-time parts status with technicians working in the shop or on AOG.

ALL PLANSInvoicesGenerate invoices for your customers and for internal tracking. Display various details such as parts, labor, shipping, taxes, and additional charges.

ALL PLANSLogbooksGenerate logbook entries in a few clicks from the system. Populate documents with pre-configured statements for the FAA.

ALL PLANSPart StatusGain better visibility into what part requests haven't been processed, along with ETA's for ordered parts and recently received parts.

PROOpen APIMaximize the potential of your systems by seamlessly integrating them with the EBIS API, which offers a wide range of data fields that can also be accessed through export functionality.

ALL PLANSLabor Kits & ATA CodesOur software allows you to easily manage labor kits that may consist of one or several items with corresponding parts or external repairs. Additionally, you can handle ATA codes, which typically include a single-item labor kit.

ALL PLANSNotificationsEBIS allows you to send targeted notifications to specific groups of users, with the option to attach relevant media for added context and clarity. Stay connected with your team and keep everyone on the same page with ease. 

ALL PLANSParts KitsManage parts kits, which can allow for adding more than one part to a work order.

ALL PLANSMedia CapabilitiesUse media capabilities for unlimited photos, videos and documents. Add SOP's, Scope of Work statements, photos, videos, etc. This media is used in equipment, work orders, parts, preventive maintenance and additional areas throughout the system.

ALL PLANSWork OrdersCreate paperless work orders to track and manage assets, integrate equipment manuals, optimize preventive maintenance programs, manage and track core credits, issue purchase orders, invoice 3rd parties and manage returns.

ALL PLANSMobile AccessibilityEnable technicians to work remotely and in real-time with all necessary information at their fingertips.

ALL PLANSWIP ReportingGet a clear picture of your maintenance progress by viewing estimated and in-progress totals from your open work orders.

ALL PLANSAircraft Detail RecordsCapture aircraft details such as serial numbers, model numbers, etc. for tracking historical changes over time.

ALL PLANSRevenue ReportingView dashboard reports on billing, profit margin, billable hours, estimated cash opportunities and more.

ALL PLANSQuickbooks IntegrationConfigurable integration with QuickBooks Online without cumbersome third-party interfaces and complicated exports.

ALL PLANSTool Transfer HistoryView a tool transfer history based on selected city and tool room.

ALL PLANSCertification TrackingManage certifications, recurring training, policies and other items.

ALL PLANSUser ProfilesManage user profiles which can be linked to specific users, allowing for easy management of user access.

ALL PLANSItem SignoffsConfigure work order signoffs and required inspection items, along with various options.

PROParts CatalogsManage parts catalogs based on your fleet configurations.

ALL PLANSMaster Parts ListManage a list of all parts across all shops and locations in your organization.

ALL PLANSCores ManagementView the list of cores based on the city and states selected, or use advanced search criteria as needed.

ALL PLANSTechnician ActivityProvides managers with a detailed and real-time overview of the activities performed by technicians on various work orders.

ALL PLANSFAA Database LookupSearch for new aircraft in the FAA database when creating a work order.

ALL PLANSQuote AutomationQuotes are automatically marked as "Completed" when converted to a Work Order, and payments can only be accepted on open Work Orders.

ALL PLANSOwner Authorization and Rejection AutomationStreamlines the management of customer rejections through automation and enables bulk deletion of rejected parts and supports the closure of Work Orders based on defined requirements.

ALL PLANSBilling, Flat Invoice Discounts & Item-Level Tax ExemptionThis feature enhances billing management by adding options to exclude items from invoicing, apply flat discounts, include deposit/payment details on printouts, and exclude specific items from taxes and ACF on invoices.

Coming SoonPowerBI ConnectorHarness your operational insights further without the hassle of exporting spreadsheets or manually running reports.

Coming SoonNotification EventsCreate custom event notifications within EBIS, ensuring that important updates never slip through the cracks.

Coming SoonNative Mobile AppGet faster load times, built-in camera functionality for photos, along with accurate and quick decoding of barcodes, etc.

The Problem

As an aviation services provider that needs to ensure the efficient and compliant maintenance of aircraft, you face the challenge of managing all the data required to do so, including work & repair orders, inventory, parts, tools, aircraft, warranties, labor hours, etc.

But, in order to optimize and scale your operation effectively, reduce risk, improve margins and drive efficiency, you may be using a solution that is difficult-to-use, cost-prohibitive, feature deficient or not appropriately designed to meet your needs throughout the maintenance lifecycle.

The Solution

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Quote

Activities

Inspections

Task Imports / Integrations

CHALLENGES

Inefficient inspection process

Double entry from other systems

WORK ORDER

Tools & Inventory

Purchase Orders

Parts Management

Vendor Management

SIGN-OFF

Workflow Visibility

Certification Tracking

Compliance Data

Log Books

BILLING

Billing & Invoicing

Accounting

SERVICE VIDEO

Showcase your awesome service with quality video content.
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27K	1.2MIO
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SOLUTIONS

SOLUTIONS

Customer Portal Coming Soon

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